🏢 Gravity IT Resources
📍 Logan, Utah, United States
Job Title: Chief Operating Officer
Location: Utah or Arizona (onsite)
Job-Type: Permanent
Salary Range: $200K – 250K
Referral Fee: $4,000
Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the . for any employer directly (we are not open to contract or “corp to corp” agreements).
Position Overview:
The Chief Operations Officer (COO) will be responsible for driving strategy and leading operations for a fast-growing company in a dynamic industry. In this role, you will have a particular focus on enhancing and optimizing call center operations, lead and client journeys, processes, and conversion strategies, etc. The ideal candidate will have deep expertise in UCaaS. You will focus on improving strategic operational performance, process improvement, and managing business process outsourcing (BPO) relationships. This role requires a visionary leader who can transform our operations to maximize efficiency, customer satisfaction, and profitability.
Duties & Responsibilities:
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