Job Description

We are seeking a highly skilled and experienced associate to manage Zscaler Private Access (ZPA) and Zscaler Internet Access (ZIA) solutions. The candidate will proactively handle operational (BAU) tasks, implement security solutions, and ensure smooth performance and compliance of Zscaler environments.

Key Responsibilities:

  • Implement and manage Zscaler Private Access (ZPA) and Zscaler Internet Access (ZIA) solutions.
  • Monitor and manage PAC servers and GRE tunnels.
  • Troubleshoot ZCC Client Connector – Tunnel 2.0 issues.
  • Resolve authentication issues, including SSO failures and invalid credentials.
  • Address performance issues such as slower-than-expected internet speeds or SSL/TLS inspection errors.
  • Add Zscaler profiles for users and resolve PAC file accessibility issues.
  • Collaborate with cross-functional teams to integrate Zscaler with existing systems.
  • Monitor Zscaler connectors' performance and...

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