Job Description

A leading customer service company seeks a Telecom Support Engineer II with expertise in Zendesk support. Ideal candidates will customize Zendesk settings for over 50 clients while providing training and troubleshooting technical issues. The role requires strong communication skills and previous experience in managing complex SaaS solutions. Flexible working hours will be necessary due to the global nature of the role. This is a full-time work-from-home position based in the Philippines.
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