Job Description

amplify5 is seeking a proactive Zendesk Support & Insights Analyst to take ownership of our Zendesk environment. This role focuses on continuous improvement in our contact centre operations and is not ticket-handling but about platform ownership and optimisation.

You will manage multi-channel support, build dashboards, and translate data into actionable insights while collaborating with internal teams and clients. If you’re ready to make a real impact in a people-first culture in South Africa, apply now!

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