Job Description

JOB DESCRIPTION Job Requirements

Core responsibilities

  • Incident and problem management:

    • Act as the escalation point for Zscaler-related issues, perform root cause analysis, and ensure timely resolution of complex security, networking, and performance problems

  • Infrastructure management:

    • Manage and support the Zscaler security infrastructure, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).

    o ZPA Application Access: Manage application segments and segment groups to define and control user access to private internal applications.

    Manage and update Proxy Auto-Configuration (PAC) files after seniors review, including all exceptions and redirection configurations.

    Support On-Prem PSE Proxy servers.

  • ZIA Traffic Control: Configure Cloud App Control and URL filtering policies to govern web and SaaS application access.
  • Identity Integration: Integrate the Zscaler platform with an id...

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