Job Description
Step into a vital role at Yukon Energy as a Customer Service and Billing Coordinator in Whitehorse, Yukon. This full-time position involves managing customer interactions and supporting billing processes.
This two-year term role tasks you with addressing customer billing inquiries, ensuring accurate record maintenance, and coordinating service requests. You'll be instrumental in enhancing customer satisfaction through effective problem-solving and support. Experience in administrative tasks is critical for success in this position.
Key Responsibilities:
• Address billing inquiries with professionalism and care
• Process payments and maintain accurate records
• Support account changes and collections activities
• Manage day-to-day customer service operations
• Document work efficiently within internal systems
Requirements:
• Post-secondary degree in relevant fields such as Accounting
• 2+ years of administrative experience required
• Valid class 5 driver...
This two-year term role tasks you with addressing customer billing inquiries, ensuring accurate record maintenance, and coordinating service requests. You'll be instrumental in enhancing customer satisfaction through effective problem-solving and support. Experience in administrative tasks is critical for success in this position.
Key Responsibilities:
• Address billing inquiries with professionalism and care
• Process payments and maintain accurate records
• Support account changes and collections activities
• Manage day-to-day customer service operations
• Document work efficiently within internal systems
Requirements:
• Post-secondary degree in relevant fields such as Accounting
• 2+ years of administrative experience required
• Valid class 5 driver...
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