Xactly support analyst

Role purpose

Part of a team of Sales Technology specialists, the role is fundamental to supporting and advancing the usage of our Sales Compensation solution.

The role will involve configuration and support of Xactly Incent and Connect.

Role Responsibilities:

• Develop and support Xactly Incent and Connect
• Design, develop and test reports & dashboards
• Trace unexpected results back to their source and diagnose underlying issues. If unable to resolve directly, own coordination and resolution with appropriate resources
• Coordinate with the Xactly Data Warehouse and ETL teams to implement commission data changes, and output data for consumption by other business teams
• Document system configuration and payment administrative processes
• Provide guidance to the business, building domain knowledge, gathering requirements, providing solutions and impact analysis
• Remain cur...