Xactly support analyst

The role will involve configuration and support of Xactly Incent and Connect.

Role Responsibilities:

• Develop and support Xactly Incent and Connect
• Design, develop and test reports & dashboards
• Trace unexpected results back to their source and diagnose underlying issues. If unable to resolve directly, own coordination and resolution with appropriate resources
• Coordinate with the Xactly Data Warehouse and ETL teams to implement commission data changes, and output data for consumption by other business teams
• Document system configuration and payment administrative processes
• Provide guidance to the business, building domain knowledge, gathering requirements, providing solutions and impact analysis
• Remain current with Xactly products and modules through regular engagement with and training through Xactly resources
• Be mindful of changes to the business that may impact the current solution - new produ...