Job Description
Service Advisor
Location: Walmer Port Elizabeth
A reputable workshop based in Walmer is seeking an experienced and customer-focused Service Advisor to join their professional team. The successful candidate will be the key link between customers and the workshop, ensuring an outstanding service experience from vehicle check-in through to collection.
Key Responsibilities
• Welcome customers in a friendly and professional manner.
• Book in vehicles and accurately capture customer concerns and service requirements.
• Communicate effectively with technicians regarding repairs, maintenance, and vehicle progress.
• Provide customers with clear explanations of recommended work, costs, and completion timelines.
• Prepare quotations, estimates, and job cards.
• Keep customers informed throughout the repair process.
• Ensure all administration is completed accurately and efficiently.
• Deliver exceptional customer servic...
Location: Walmer Port Elizabeth
A reputable workshop based in Walmer is seeking an experienced and customer-focused Service Advisor to join their professional team. The successful candidate will be the key link between customers and the workshop, ensuring an outstanding service experience from vehicle check-in through to collection.
Key Responsibilities
• Welcome customers in a friendly and professional manner.
• Book in vehicles and accurately capture customer concerns and service requirements.
• Communicate effectively with technicians regarding repairs, maintenance, and vehicle progress.
• Provide customers with clear explanations of recommended work, costs, and completion timelines.
• Prepare quotations, estimates, and job cards.
• Keep customers informed throughout the repair process.
• Ensure all administration is completed accurately and efficiently.
• Deliver exceptional customer servic...
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