Workplace Technology Strategy & Delivery Lead (Permanent | Banking)

Responsibilities

• Partner with the Head of End User Services to define and execute workplace technology strategies aligned with regional and global standards.
• Own the end-to-end EUS planning lifecycle, including demand management, budgeting, service roadmap development, portfolio governance, and resource planning.
• Act as the key liaison between business stakeholders and the IT EUS team, translating business requirements into practical technology solutions.
• Lead major workplace technology initiatives and transformation programs, ensuring effective governance, timely delivery, and optimal resource utilization.
• Drive continuous improvements to enhance user experience, collaboration, mobility, security, and service quality.
• Build strong relationships with regional and global stakeholders, including close collaboration with Head Office to ensure alignment with enterprise standards.
• Lead and develop a high-perfo...