Workplace Experience Site Specialist

Description & Requirements

The Workplace Experience Site Specialist drives optimized workplace operations, ensuring service quality, operational stability, and an elevated employee experience across EA offices. You will report to a Workplace Manager and work fully onsite.

• You will deliver end-to-end operational performance and service quality across an assigned site or portfolio
• Identify causes of issues and implement corrective and preventative actions
• You will ensure adherence to operational standards and expected outcomes
• Oversee vendor performance against service levels; improve quality and efficiency
• You will support budget tracking and spend oversight; contribute to cost control programs
• Ensure implementation and compliance with workplace health, safety, and local regulatory requirements
• You will maintain accurate operational data (e.g., service metrics, occupancy) and use insights to inform...