Job Description
About the Role
As a Working Student for Customer Success (CS) Operations, you will be the engine room supporting our EMEA Leadership team. You will help us stay organized, data-driven, and connected. This is a 12-month contract designed for a student who loves a mix of organizational coordination and data visualization.
1. Leadership & Coordination Support
Meeting Logistics: Help prepare slide decks and templates for Quarterly Business Reviews (QBRs) and regional leadership calls.
Tracking: Monitor the progress of ongoing CS initiatives (e.g., adoption programs) and gently nudge stakeholders for updates.
Internal Comms: Help format newsletters and internal announcements to keep the EMEA team informed.
2. Data & Reporting (The Ops Side)
Dashboard Maintenance: Update and refine existing Salesforce/Tableau dashboards to track customer health and renewal risks.
Data Hygiene: Perform re...
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