Workforce Strategy Solutions

As NICE IEX Administrator, You Will…

• Administer and maintain the NICE IEX platform, including user access, system configurations, and performance monitoring.
• Troubleshoot and resolve issues related to the NICE IEX system and interfaces.
• Manage and maintain databases related to NICE IEX, ensuring data integrity, security, and accessibility.
• Perform data extraction, transformation, and loading (ETL) processes to support reporting and analysis.
• Develop and implement backup and recovery plans to safeguard data.
• Generate reports and dashboards using NICE IEX data to support operational decision-making.
• Collaborate with stakeholders to understand reporting needs and provide insights from data analysis.
• Identify opportunities for process optimization and automation within the NICE IEX platform.
• Implement best practices for system usage and data management.

As NICE IEX Administrator, You Need… ...