Job Description
Who are we?
Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the four clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.
What will you do?
Workforce Management Head, you will lead the Workforce Optimization team in a Life and Savings business that supports all clients interaction mediums. This includes inbound Call centre, email and chat and further extends to support all other units within the broader Group that capitalises on modern workforce management practices...
Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the four clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.
What will you do?
Workforce Management Head, you will lead the Workforce Optimization team in a Life and Savings business that supports all clients interaction mediums. This includes inbound Call centre, email and chat and further extends to support all other units within the broader Group that capitalises on modern workforce management practices...
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