Workforce Manager, Forecasting

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.

You Will

Forecasting Ownership & Governance

• Establish and own standardized forecasting processes for contact center and back-office workloads.
• Design and implement a closed-loop forecasting framework, including assumption tracking, variance monitoring, bias detection, and continuous recalibration.
• Serve as the single-threaded owner for forecast accuracy, integrity, documentation, and governance.
• Define forecasting ...