Workforce Manager

Workforce Manager

At TLNT, we believe that recruitment is more than just filling roles — it's about connecting humans with humans. We're a people-first organization partnering with top U.S. companies to help them grow by attracting exceptional talent, and we know that the right content can open the right doors.

About our client: Join a fast-growing U.S.-based Internet Service Provider supporting large-scale Fiber-to-the-Home deployments across multifamily communities on the U.S. East Coast. Operating in a high-growth, infrastructure-driven environment, the company is scaling its customer support operations alongside rapid network expansion. Strong systems, clean data, and operational accountability are critical as the business grows 

About the role: As the Workforce Manager, you will own the technical configuration, reporting, and operational performance of customer support systems. This role is responsible for ensuring leadership has accurate visibility into pe...