Job Description

Workforce Management (WFM) Analyst page is loaded## Workforce Management (WFM) Analystlocations: Laval, Quebec, CAN: Québec, Quebec, CAN: Montréal, Quebec, CAN: St-Hyacinthe, Quebec, CANtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R *Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.**Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.***About the role**As a Workforce Management Analyst, you will play a key role in the daily operations of our contact centers. You will be responsible for monitoring, analyzing, and adjusting activities in real-time to ensure...

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