Workforce IT Operations Manager

Your NewpanyJoin a leading organizationmitted to operational excellence and innovation. We pride ourselves on creating efficient processes that drive productivity and deliver exceptional value across multiple business units, including MET, Field, Supply Chain, and Contact Centre.Your New RoleAs the Manager, Workforce Strategy & Analytics, you will play a pivotal role in shaping the future of workforce planning and productivity. You will:

Ensure labour models are accurate and up to date.

Provide vision and strategy to automate reporting and evolve labour models.

Drive performance and value initiatives across the organization.

Lead talent development and build a high-performing team.

Integrate labour models across multiple teams and functions.

Manage labour studies throughout the year and track productivity metrics.

Lead strategic projects, including developing a productivity-based labour model in collaboration with industrial engineers....