Job Description

A top financial services provider is seeking a Workforce Management Analyst who will drive operational excellence through forecasting and strategic resource planning. Responsibilities include developing claims forecasts, leading service calls with stakeholders, and optimizing work distribution. The ideal candidate should have 3–5 years of relevant experience, advanced Excel skills, and proficiency in Power BI. The position is hybrid and offers a competitive salary between $56,175 and $93,625 CAD, along with customizable employee benefits.
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