Workforce Coordinator

Job Description
Monitor daily dispatch of trucks and drivers to ensure timely fulfillment of delivery or service requirements.
Assign drivers and trucks based on routes, and operational priorities.
Track and update dispatch status in real time, resolving delays or route issues proactively
Perform GPS monitoring to ensure route compliance, safety, and on-time movement of trucks.
Communicate with internal stakeholders such as the Allocation Team, Hubs, and Warehouse to provide updates and address operational concerns.
Coordinate with Repair & Maintenance teams to ensure vehicle availability, readiness, and timely release from repairs.
Prepare dispatch and trip reports, highlighting KPIs such as trip count, utilization rate, turnaround time, and on-time performance.
Validate driver availability, schedules, and attendance to avoid manpower gaps.
Manage truck assignment records, trip documents, and dispatch logs for audit readiness.
Escalate critical incidents ...