Workforce Coordinator

Job Description

• Monitor daily dispatch of trucks and drivers to ensure timely fulfillment of delivery or service requirements.
• Assign drivers and trucks based on routes, and operational priorities.
• Track and update dispatch status in real time, resolving delays or route issues proactively
• Perform GPS monitoring to ensure route compliance, safety, and on-time movement of trucks.
• Communicate with internal stakeholders such as the Allocation Team, Hubs, and Warehouse to provide updates and address operational concerns.
• Coordinate with Repair & Maintenance teams to ensure vehicle availability, readiness, and timely release from repairs.
• Prepare dispatch and trip reports, highlighting KPIs such as trip count, utilization rate, turnaround time, and on-time performance.
• Validate driver availability, schedules, and attendance to avoid manpower gaps.
• Manage truck assignment records, trip documents, and disp...