WorkForce Administrator - Salt Lake City / Remote

The schedule for this position will be 11:30 AM - 8 PM MST.

This position may be Hybrid - 2 Days In-Office & 3 days At-Home if you are located within the vicinity of the SLC, Utah area.

This position may be Remote - 5 days At-Home if you have been employed with the NSC for a minimum of 6+ months and do not reside within the aforementioned location.
 

Minimum of 1 year of experience required in Workforce Management, specifically in real-time operations.

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The Workforce Administrator is responsible for helping manage the day-to-day operation of the NSC by maximizing resources to ensure the right number of agents are in the right place at the right time. This position requires the ability to demonstrate excellent communication skills with all levels of the organization.

Requirements

· Ability to work n...