Workflows Technical

Technical Specialist | GG11

Job Summary:

We are seeking a highly skilled Technical Specialist to join our team. This role involves providing technical expertise, troubleshooting sophisticated issues, optimizing systems, and leading technical projects . The ideal candidate must have deep knowledge of networking, windows operating system, cloud computing and the ability to guide and mentor junior team members.

Purpose:

Supplies best practice consultative customer service to clients in understanding, extracting and accurately using LSEG and third-party data, including training, client meetings, documentation, sophisticated troubleshooting, articulation of financial content and product capabilities, and coding assistance for the customer's workflow integration or financial research project.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Works independently to address sophisticated client queries and...