Job Description

Role Summary

The Workday Functional Analyst will be responsible for providing Tier 2 support for our divisional teams to ensure effective data quality & auditing, training and knowledge transfer on Workday key concepts. The role requires effective troubleshooting and defect resolution of issues that arise in Workday and any downstream integrations. Workday modules include: Core HCM, Compensation, Talent Management, Absence Management, Benefits (for NA).

Key Responsibilities
  • Identify and elevate complex inquiries or cases to tier 3 support, as needed, by forwarding tickets
  • Distinguish system support tickets from functional tickets through Magna's ticketing system
  • Conduct system audits and notify responsible persons of discrepancies and/or errors to maintain and improve data integrity
  • Administer and audit Workday user security access
  • Understand and be familiar with existing business process flows
  • Assist with coordi...

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