Job Description


Department Information
BSU’s IT Service Center provides 24/7/365 technology support for faculty, staff, and students. Assistance is provided via chat, phone, or email.

Position Information
Student employees will be trained to troubleshoot a variety of account and computer issues ranging from installing software, assisting customers with logging into their account to fixing printer issues.

Beyond the training, you will be part of a team that plays a critical role in the daily operations on the BSU Campus.

Eligibility requirements:
Must be a Bridgewater State University undergraduate student registered for a minimum of six credits for the Fall 2026 semester.
1.Excellent customer service skills.
2. Maintains a good academic standing.
3. Ability to work independently and to learn quickly.
4. Strong problem solving skills.5. Knowledge of:
  • Office 365 (Word, Excel, Power Point, Outlook)

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