Work Order Entry Clerk O2

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Responsibilities

• Ensures that work orders are entered accurately and in a timely manner;
• Maintains close liaison with supervisors and other lab staff to ensure the smooth delivery of our services to clients;
• Identifies and resolves internal and external problems when they arise;
• Ensures that all Standard Operating Procedures are adhered to;
• Proper and timely follow-up of client enquiries or requests;
• Follow up on “on hold” work orders;
• Greet all internal and external customers courteously, determine their needs, and direct them to the proper person;
• Directing calls and taking messages when necessary;
• Processing a variety of paperwork;
• Notifies the appropriate employee when mail or packages ...