Job Description

Some people see customer questions as problems. You see them as opportunities—to connect, to help, and to make someone’s day a little brighter. And you can do it all in both Spanish and English .

We’re looking for a Spanish-English Customer Support Representative to join our global team. You’ll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued.

Responsibilities

  • Respond to customer inquiries in Spanish and English via chat, email, and calls
  • Offer step-by-step guidance to resolve technical or order-related issues
  • Keep accurate records of customer interactions
  • Share insights from customer feedback to improve our products and processes
  • Work closely with a friendly, supportive remote team

Qualifications

  • 1+ year of remote/online exper...

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