Wordpress Technical Support Engineer

We're looking for a Technical Support Engineer who enjoys solving problems, digging into systems, and helping customers get the most out of a WordPress-based platform. This role sits at the intersection of support, engineering, and product.

You'll work directly with customer issues, investigate bugs, diagnose integration problems, and collaborate closely with developers to resolve deeper technical challenges. You won't just be responding to tickets—you'll be understanding how the system works, why issues happen, and how to prevent them in the future.

This is a great role for someone who is technically strong with WordPress, comfortable reading code, and motivated by helping others succeed.

What You'll Do Day to Day

• Respond to and resolve technical support requests related to WordPress themes, plugins, and platform features
• Investigate issues involving storefront behavior, inventory sync, orders, payments, and in...