Job Description
About VIPoint Solutions Pvt Ltd VIPoint Solutions Pvt Ltd is a technology-driven company delivering high-quality engineering and technical support services to global clients. We work closely with WordPress product companies and SaaS platforms, helping improve performance, reliability, and user experience at scale.
Role Overview This is not a website builder role.
As a Senior WordPress Technical Support Engineer, you will troubleshoot complex WordPress issues, assist customers in resolving technical challenges, and collaborate with engineering teams to improve product stability and overall user experience. Your work will directly contribute to improving plugins, reducing churn, and strengthening product quality.
Key Responsibilities · Provide advanced WordPress support via email, chat, and ticketing systems
· Troubleshoot plugin conflicts, WooCommerce issues, API errors, and performance bottlenecks
· Debug using browser developer tools, error logs, and WP-C...
Role Overview This is not a website builder role.
As a Senior WordPress Technical Support Engineer, you will troubleshoot complex WordPress issues, assist customers in resolving technical challenges, and collaborate with engineering teams to improve product stability and overall user experience. Your work will directly contribute to improving plugins, reducing churn, and strengthening product quality.
Key Responsibilities · Provide advanced WordPress support via email, chat, and ticketing systems
· Troubleshoot plugin conflicts, WooCommerce issues, API errors, and performance bottlenecks
· Debug using browser developer tools, error logs, and WP-C...
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