Job Description
About VIPoint Solutions Pvt Ltd VIPoint Solutions Pvt Ltd is a technology-driven company delivering high-quality engineering and technical support services to global clients. We work closely with Word Press product companies and Saa S platforms, helping improve performance, reliability, and user experience at scale.
Role Overview This is not a website builder role.
As a Senior Word Press Technical Support Engineer, you will troubleshoot complex Word Press issues, assist customers in resolving technical challenges, and collaborate with engineering teams to improve product stability and overall user experience. Your work will directly contribute to improving plugins, reducing churn, and strengthening product quality.
Key Responsibilities · Provide advanced Word Press support via email, chat, and ticketing systems
· Troubleshoot plugin conflicts, Woo Commerce issues, API errors, and performance bottlenecks
· Debug using browser developer tools, error logs, an...
Role Overview This is not a website builder role.
As a Senior Word Press Technical Support Engineer, you will troubleshoot complex Word Press issues, assist customers in resolving technical challenges, and collaborate with engineering teams to improve product stability and overall user experience. Your work will directly contribute to improving plugins, reducing churn, and strengthening product quality.
Key Responsibilities · Provide advanced Word Press support via email, chat, and ticketing systems
· Troubleshoot plugin conflicts, Woo Commerce issues, API errors, and performance bottlenecks
· Debug using browser developer tools, error logs, an...
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