Wireless Network Support Specialist

This position is for Wi-Fi TAC SME in L2 domain, Wi-Fi L2 Engineer will ensure troubleshooting and providing the solution, permanent fixes, software upgrades to maintain end to end services on 24x7 basis which includes Hardware and software, L2 Engineer would ensure support for Device integration with different tools, Fault management related to configuration, device IOS.

Exp Required : Minimum 7–10 years of demonstrated experience in the Wi-Fi / Wireless domain, including at least 4–5 years in Operations & Maintenance and 2–3 years in shift-based operations.

Job Responsibilities :

1. Incident and Problem Management for Wi-Fi nodes.
2. Handling escalated case with in defined MTTR
3. Ensure reduction in fault, which are repetitive in nature.
4. Integration Support for New Sites.
5. Enterprise Service support for sites deployed in Prem...