Winter Guest Services Desk Agent Role

Step into a vital role at Panorama Mountain Resort as a Guest Services Desk Agent. Help guests book activities and sell lift tickets in a dynamic winter environment.
As a Guest Services Desk Agent, you will enhance visitor experiences at Panorama Mountain Resort in British Columbia. This position entails managing ticket sales, providing guest information, and maintaining the Guest Services area. You will play a key role in ensuring all guests are informed about resort activities and amenities, promoting a positive atmosphere.
Key Responsibilities:
• Conduct opening and closing procedures for the desk
• Manage bookings for concessions and winter events
• Process and adjust transactions for lift tickets and passes
• Coordinate effectively with supervisors and fellow staff
• Maintain cleanliness and organization of service areas
Requirements:
• College or University education in business hospitality preferred
• Strong experience in guest relations and cash ha...