Windows Server Engineer (L3 Support)

Experience : -5-8 Years

Role Overview

The role supports the successful delivery and ongoing operations of multiple technology projects that require advanced Windows Server expertise. The position ensures project timelines, system quality, and operational stability through Level 3 (L3) support capabilities.

• Provide Level 3 (L3) technical support for Windows Server environments.
• Perform server build, configuration, and system hardening in accordance with established security and operational standards.
• Support platform refresh initiatives, including operating system upgrades and infrastructure modernization activities.
• Participate in project planning and execution to ensure timely delivery and adherence to quality requirements.
• Troubleshoot and resolve complex system issues escalated from lower support levels.
• Ensure systems are stable, secure, and compliant with operational requirements.
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