Job Description
Windows Systems Administrator – HCL Technologies
Working Mode: 5 Days from Office
Position Summary:
HCL Technologies is seeking a highly experienced and self-directed Windows and VMware Systems Administrator to join our Managed Services team. This role requires advanced troubleshooting, infrastructure optimization, and technical leadership in a fast-paced, service provider-grade environment.
Key Responsibilities:
Technical Support & Troubleshooting
- Resolve complex configuration and infrastructure issues through simulation and analysis.
- Perform deep technical problem isolation and root cause analysis.
- Escalate to vendor (L4) support when necessary to meet SLAs.
- Correlate incident trends into problem management and implement permanent fixes.
Infrastructure Management
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