WFM & MIS COE Lead - Forecasting, Scheduling & Analytics

A global workforce management company is seeking a Manager for Workforce Management (WFM) in the Philippines. The ideal candidate will lead WFM operations, oversee forecasting, capacity planning, and MIS reporting. Responsibilities include developing staffing models, managing a team of analysts, and ensuring timely delivery of reports. This role requires strong leadership skills, advanced knowledge of Power BI, and a robust background in workforce management. The company offers a dynamic work environment with opportunities for professional growth.
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