Westerra Equipment Service Advisor Role

Shape your career as a Service Advisor at Westerra Equipment in Abbotsford, where you will coordinate service operations and enhance customer experiences. Manage job schedules efficiently while ensuring technician support.
The Service Advisor role is critical in facilitating communication between customers and technicians, ensuring operational efficiency. You will be responsible for organizing workloads, data entry for job tracking, and timely follow-ups with clients. A proactive attitude and strong problem-solving abilities will drive your success.
Key Responsibilities:
• Coordinate technician schedules and assignments
• Organize jobs to maximize productivity
• Enter technician times and service comments
• Complete customer estimates and follow up
• Manage work order closures and invoicing
Requirements:
• 2-4 years of service scheduling experience
• High School Diploma is required
• Excellent customer service capabilities
• Proficiency in Microsoft ...