Job Description

Job Description

The primary role of a Wellness Concierge is to enhance the overall well-being of Layan Life guests by providing personalized recommendations, coordinating wellness activities, and ensuring a seamless and memorable guest journey from pre-arrival, arrival, in-stay, departure, and post-departure to maintain long-term relationships with the guests.

Key responsibilities:

  • Presenting Layan Life assets as a world class wellness center that curates personalized wellness transformational programs
  • Full Guest Experience: Be skilled at providing exceptional customer experience
  • Co-ordinating pre-arrival wellness assessments with Layan Life Manager to understand the guest's health and wellness goals
  • Coordinating wellness activities and appointments to optimize the guest's schedule
  • Being available to answer any questions or concerns related to the guest's wellness journey
  • Increasing the capture r...

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