Job Description

Reporting to the Director, Student Engagement and Wellness, this on-call position will utilize a service excellence approach in providing support to the Welcome Centre on a relief basis. The successful candidate will employ a proactive, professional, caring and informed approach to assist students and campus visitors in person, by e-mail or on the phone.

Main Duties and Responsibilities

  • Provides Welcome Centre support to students, staff and/or guests by: Taking a proactive, professional, caring and informed approach to greeting students, staff and visitors to the College, both in-person and over the phone
    Being knowledgeable about College services and making the appropriate service connections
    Remaining up-to-date and knowledgeable about College courses, programs and college services, including dates and deadlines, application requirements, admission processes, Student Access and Support Services, Financial Aid, college website navigation, student forms, ...

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