Job Description

Overview


We are looking for an experienced Software Support & Tester to join our ERP software team. The candidate will be responsible for supporting customers, understanding software-related issues, testing ERP applications, and reporting bugs clearly to the development team.



Responsibilities



  • Provide software support to customers using our ERP application.

  • Understand customer issues and provide suitable solutions or guidance.

  • Test new features, software updates, and bug fixes before deployment.

  • Identify, reproduce, document, and report software bugs.

  • Prepare test cases, test scenarios, and testing documentation.

  • Perform manual testing of ERP modules and business workflows.

  • Create, update, and follow up on tasks and issues using project management and issue-tracking tools.

  • Coordinate with programmers, implement...

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