Job Description

What will you do?

Below are some of the primary responsibilities you will be taking on in this role. There will be more, but we can discuss those in person.

  • Meet with homeowners to investigate and assess listed deficiencies/conciliation items;

  • You will conduct all regularly scheduled customer orientations and possession walk throughs;

  • Work with the Project Coordinator to delegate, organize and coordinate repair work;

  • Perform repair, warranty and service tasks as required when a trade cannot be assigned to the repair;

  • Establish and maintain relationships by working closely with many external vendors and various internal departments as the liaison to ensure all outstanding work and deficiencies are completed;

  • Effectively communicate and coordinate construction seasonal matters to homeowners; and

  • Track data and warranty requests in CRM (Builder Trend) and JDE Homebuilder.

    • What type of experience ...

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