Warranty & Field Technician

Warranty & Field Technician

Position located in Calgary, Alberta.

The Opportunity

At Akash Homes, the Warranty Team plays a crucial role in ensuring growth is steady and sustainable. They prioritize relationships with homeowners and external teams to ensure seamless collaboration, transparent communication, and mutual success. This team focuses on delivering exceptional customer support, enhancing satisfaction, and building lasting relationships with homeowners.

Top 3 Priorities in the First 6 Months

• Learn the workflow for pre‑occupancy, 3‑month, and 1‑year post‑occupancy repairs to ensure compliance and consistency.
• Communicate effectively with homeowners to explain repairs, provide updates, and ensure a positive customer experience.
• Maintain accurate documentation of all repairs and report recurring issues promptly to support continuous improvement.

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