Job Description
How You Can Make An Impact
Oversee activities and inspections carried out by the service facility on railway vehicles
Maintain customer contact regarding operations and complaints
Ensure the accuracy of data entered into the service system by service employees
Monitor KPI compliance, including controlled vehicle downtime during complaint handling
Initiating and maintaining dialogue with suppliers regarding expected solutions, identified issues, open points, and warranty claims
Supervise ECM and service documentation
Always following safety protocols and regulations
How You Will Contribute
Ability to work with technical documentation (drawings, electrical diagrams)
Strong organizational and teamwork skills
Proven leadership experience
Completed technical education, e.g., mechatronics technician, electronics technician, industrial mechanic, or similar qualification,
Fluent in English and Polish, Finnish is a plus
Customer-focused mindset, clear c...
Oversee activities and inspections carried out by the service facility on railway vehicles
Maintain customer contact regarding operations and complaints
Ensure the accuracy of data entered into the service system by service employees
Monitor KPI compliance, including controlled vehicle downtime during complaint handling
Initiating and maintaining dialogue with suppliers regarding expected solutions, identified issues, open points, and warranty claims
Supervise ECM and service documentation
Always following safety protocols and regulations
How You Will Contribute
Ability to work with technical documentation (drawings, electrical diagrams)
Strong organizational and teamwork skills
Proven leadership experience
Completed technical education, e.g., mechatronics technician, electronics technician, industrial mechanic, or similar qualification,
Fluent in English and Polish, Finnish is a plus
Customer-focused mindset, clear c...
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