Job Description

Servco is looking for a Warranty Associate to join our Servco Quality Division. This position will play a key role in processing warranty claims for distributor and warranty coverage and provide our dealerships assistance with claims processing.

Learn more about working at Servco Auto Customer Service at

  • Review daily claim submission by dealers to ensure necessary information is submitted accurately
  • Analyze repairs to determine allowable conditions for warranty acceptance based on manufacturer’s guidelines
  • Determine acceptance or denial of warranty claim
  • Assist dealers over the phone and via email with questions or corrections to warranty claim
  • Process claim submissions through Servco and manufacturer’s claim system
  • Prepare data on Excel spreadsheets for claim payment processing
  • Review monthly claim submission by Subaru of America to authorize payment
  • Stay abreast of all warranty policies, warranty claims procedur...

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