Warranty Administrator

Opportunity

Accountable/responsible for ensuring the consistent application and administration of the company’s warranty programs. Updates warranty information as required and provides accurate records and documentation as applicable.

The Role

• Review and process warranty claims, including assessment of non‑warranty part and/or labor for both warrantable and partially warrantable repairs.
• Maintain communication with supplier representatives and support centers to determine warrantable repairs.
• Maintain warranty parts records and ensure supplier procedures for retaining used parts are followed; process warranty returns to appropriate suppliers.
• Manage and track warranty claim reports to ensure delinquencies are being paid and handled effectively.
• Ensure accurate record keeping and accounting of warranty programs through review and monitoring of claims and submissions for the br...