Warranty Administrator – Brits

A vacancy for a Warranty Administrator exists at our automotive dealer client in Brits.
Roles and Responsibilities
Adherence to manufacturer’s warranty, costing and claims procedures
Timeous submission of warranty claims and parts shipping to manufacturer
Daily monitoring of work in progress
Keep track of weekly warranty payments and attend to short payments timeously
Additional Advantages
Brands Warranty experience and certification
Basic knowledge of vehicle operation and components
Job Description
To maximize the profitability of the Service department by means of effective costing and claims within warranty parameters.
KEY PERFORMANCE
Customer Satisfaction
Process all warranty claims in line with the Brands and dealership policies and procedures. Liaise with the relevant staff in the service department and at the Brands Head office to resolve costing and warranty issues Campaign Coordinator, Service Core Processes Gate Keeper
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