Job Description
Description
:
Key Responsibilities
Respond to support requests submitted through online portals, email, video calls, and telephone in a timely manner.Investigate operational and system-related issues, identify root causes, and coordinate effective resolutions.Provide guidance and support on warehouse processes, procedures, and best practices.Support warehouse operations teams with the implementation of new processes and systems, including occasional travel to branch locations.Coordinate and manage inventory accuracy programs, including communication and issue escalation with operational leaders and quality teams.Collaborate with internal and external auditors to ensure compliance with inventory control requirements.Support hose assembly and kitting activities to ensure accurate setup, service definitions, and timely delivery.Prepare and distribute regular operational reports for warehous...
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