Waiter Supervisor

Lead and supervise front-of-house service operations to deliver smooth dining experiences. Train staff, manage peak‑hour flow, resolve customer issues, and ensure hygiene and service standards compliance.

• Oversee daily front-of-house service operations by assigning shifts and supervising service attendants to ensure efficient service delivery
• Train new service staff on service standards, order taking, and customer handling skills to maintain consistent quality
• Manage peak‑hour dining flow to minimize customer waiting time and ensure smooth service
• Resolve customer complaints and complex service issues professionally to maintain high customer satisfaction
• Inspect dining area cleanliness and monitor stock levels of tableware, condiments, and supplies to support operational readiness
• Report daily sales figures, service issues, and staff performance metrics to restaurant management for in...