Job Description

  • This is a 5 day WFO opportunity
  • Candidate should come from a SaaS product background

    • About Our Client

    Our client is a bootstrapped and profitable SaaS product organization headquartered in Bangalore, with operations spanning India, Southeast Asia, and the Middle East

    Job Description

  • You will lead and manage the entire post-go-live customer experience and account management function, ensuring enterprise clients realize continuous value.
  • You will oversee the Technical Account Management (TAM) and Customer Support teams, enabling them to deliver high-quality, consistent customer experience across all accounts.
  • You will drive customer delight by engaging proactively with senior client stakeholders, and ensuring predictable customer operations.
  • You will build and manage multi-level stakeholder relationships within enterprise customers, acting as their strategic partner and point of escalation.
  • ...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Michael Page today.

    Submit Application