VP – Lifetime Care & Customer Value

About DocOnline

DocOnline is one of India's leading primary healthcare platforms, providing integrated healthcare services including telemedicine, mental health support, preventive healthcare, diagnostics, radiology, pharmacy and wellness solutions.

With over two million active subscribers and a substantial base of inactive and expired members, DocOnline is uniquely positioned to transform healthcare engagement and improve health outcomes through proactive, personalized and accessible care.

Role Purpose

DocOnline is seeking an entrepreneurial and commercially driven leader to build and scale its Lifetime Care & Customer Value function.

The Vice President – Lifetime Care & Customer Value will be responsible for maximizing customer lifetime value across the Company's active and inactive customer base by increasing customer engagement, healthcare utilization, retention, renewal, reactivation and cro...