Job Description

Job Summary

The Vice President of Digital Workplace & Support will lead the global strategy and operations for enterprise end-user support services across Comcast, Sky, and Field and Region Operations. This role is accountable for ensuring that employees have access to world-class support across devices, applications, collaboration platforms, and workplace technologies.

By overseeing service desks, on-site support, remote assistance, and experience monitoring, the VP ensures that every employee has the tools and assistance needed to be productive. The role will drive a proactive, customer-centric culture of support, with a focus on service reliability, automation, and continuous improvement.

Core Responsibilities

  • Support Strategy & Operations

    Define and implement the global workplace support strategy, ensuring alignment with business and IT objectives.Provide executive leadership for global...
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